PLEASE PLACE YOUR ORDERS ONLINE

If for whatever reason the cap or gown you purchase does not fit, we would be glad to exchange it for a larger or smaller size. If the cap or gown you purchase is made incorrectly, we will be glad to remake it for you at no charge.

However, all academic regalia sales are final. We have had to implement this policy due to the fact that some people looking for a "free rental" have bought caps and gowns from us, only to return them after commencement for one reason or another. The only exceptions to our 'all sales final' rule is as follows: Customers who purchase economy or classic robes from us, and then decide to upgrade will be given full credit of their purchase price towards the classic or deluxe gown/hood/tam purchase within one year of their original purchase, provided the original is still in new condition. So, for example, if a person purchased a economy gown for $80.00 and later decided to upgrade to a $175.00 set, we would upon receipt of their economy gown, credit them the $80.00, and they would only need to pay $95.00 If a person purchased a $175.00 classic gown and decided to upgrade to the deluxe, then they could return the gown for a $175.00 credit and would only need to pay $115.00. Please note that all custom hoods, being custom made (school and discipline colors) cannot be upgraded.

Individuals wishing to upgrade or needing to exchange their gowns for a different size should contact our office before shipping to obtain a return number.

How Long Will It Take To Get My Order?

Our standard delivery policy is 6-8 weeks, from the time of payment of your order, until delivery. However, we are often able to get the caps and gowns to you much sooner than that, especially for in-stock (non custom made) items. If the gown is in stock, but the hood must be made, we can often send you a loaner hood. Let us say, for example, that you want a Ph.D. cap and gown that we can ship the same day. You need to march in three weeks, but the color hood you need takes 6-8 weeks to make. We can send you a substitute hood upon receipt of your payment. While this may not be the exact color you need, it is better than not having a hood at all, and most people don't know the difference anyway. In the meantime, we can begin making your custom color hood. We send out your cap, gown, tassel, and loaner hood right away. As soon as the custom hood is ready, it is sent to you. Upon receipt of the actual hood, you send us back the loaner! We are also often able to do this with custom gowns by sending you a loaner gown upon receipt of order, while your deluxe or custom gown is being made. This arrangement has helped many faculty members who need hoods or special gowns right away! And we don't charge any extra for it either. Please indicate your NEED DATE when placing your order, and we will try to accommodate!

For even faster rush service, we offer air shipping (at a slightly higher charge). If you have any questions, or if you would like to check whether the type of gown you are looking for is in stock, please call or e-mail us.